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IMPORTANT BOOKING INFORMATION & Terms & Conditions

  •  The thorough consultation with the skin patch test costs £10 and is taken off your treatment cost if you decide to book,I may hand you a letter of consent to be signed by your GP if you have certain medical conditions.

  • I DO REQUIRE A NON REFUNDABLE BOOKING FEE, WHICH IS NOT CLASSED AS A DEPOSIT. which secures your appointment,can be paid during the pre consultation / patch test, which can be paid by bank transfer, card or cash payment or it can be paid on my online booking app, It is normally £50 for permanent make up, which is deducted from your treatment cost.

  • Please reschedule your appointment should you start to feel unwell leading up to your appointment, you can do this yourself by registering your details on the Ovatu booking App. Please do not show up at the premises with a cough / cold or anything contagious as you will not been seem and the appointment will be cancelled.

  • There are hand washing facilities are available on arrival and you will asked to remove footwear.

  • The remaining balance of the treatment; which includes the top up price, can be paid in two parts.

  • If you decide not to attend the appointment I require 48 hours notice for permanent make up and 24 hours before beauty treatments, If insufficient time has been given outside the time frame, you will lose the booking fee, this is to protect my income as those appointment gaps cannot be filled at such short notice.

  • You can move your appointment on the booking system yourself.

  • If having permanent make up and you need to change your retouch appointment, it cannot be any longer than 8 weeks after the initial appointment, there will be an additional charge. If you decide to cancel your retouch appointment for social plans instead over that time frame, you will be charged for a new appointment

  • 'No shows' will be charged at full treatment price and no new appointments will made made unless that is paid,

  •  If an emergency happens to both parties, the appointment can be rescheduled to another time which suits both client and artist

  • My online booking always sends appointment reminders via txt or email to clients for you, should you need to cancel, do not respond to the auto message, please call or txt 07984 108764

  • Please do not bring friends, relatives, babies and children to your appointments.

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