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IMPORTANT BOOKING INFORMATION & Terms & Conditions

  1. The initial consultation is free along with patch testing, I will answer all your questions with regards to the treatment.

  2. I may hand you a letter of consent to be signed by your GP if you have certain medical conditions.

  3. I DO REQUIRE A NON REFUNDABLE BOOKING FEE which can be paid during the pre consultation / patch test, which can be paid by bank transfer, card or cash payment.

  4. Please rescedule your appointment should you start to feel unwell leading up to your appointment, you can do this yourself by registering your details on the Ovatu booking App. Please do not show up at the premises with a cough / cold or anything contagious as you will not been seem and the appointment will be cancelled. Please wear a mask to your appointment, hand washing facilities are available on arrival and you will asked to remove footwear.

  5. The remaining balance of the treatment; which includes the top up price, can be paid in two parts. 

  6. PLEASE BE AWARE THE NON REFUNDABLE BOOKING FEE IS NOT A DEPOSIT. 

  7. The non refundable booking fee of up to 50% of the treatment cost; which will secure your appointment.

If you decide not to attend the appointment I require 72 hours notice for permanent make up and 48 hours before beauty treatments, If insufficient time has been given outside the time frame, you will lose the booking fee, this is to protect my income as those appointment gaps cannot be filled at such short notice.

You can move your appointment on the booking system yourself.

If having permanent make up and you need to change your retouch appointment, it cannot be any longer than 8 weeks after the initial appointment, there will be an additional charge.

'No shows' will be charged at full treatment price and no new appointments will made made unless that is paid,

  1.  If an emergency happens to both parties, the appointment can be rescheduled to another time which suits both client and artist

  2. I will always send reminders to clients for their appointments , you will be sent txt and emails remonders for you to comfirm, please do not ignore them as I will assume you will not be attending.

  3. Please do not bring friends, relatives, babies and children to your appointments.

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